Features
Knowledge management
Ticketing system
SLA management
Automation
API and integrations
Analytics and reporting
Quality Assurance
Modules
Federated Search
Workforce Management
Report builder
Blog
What is KCS?
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Deployment options
On-premise
Enhanced data security requirements.
Server, data, and backups under your own control.
Improved integration with other systems used within your internal network.
SaaS
Hosting in your preferred location.
Managed maintenance and backups.
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