Knowledge management
Helpdesk
Pricing
Business outcomes
Knowledge management
Report builder
Workforce Management
Federated Search
AI Assistant
Helpdesk
Pricing
Business outcomes
Knowledge management
Report builder
Workforce Management
Federated Search
AI Assistant
Helpdesk
Report builder
Workforce Management
Federated Search
AI Assistant
KNOWLEDGE MANAGEMENT
HELPDESK
Automated reports with export options in XLS and CSV format
Report builder
The module provides detailed automated reports with metrics on support staff performance.
CSV
XLS
SQL query builder
Build metrics and SQL queries to retrieve your own data.
Create tables and charts tailored to your business needs.
Data visualization
Reports download
Download reports in CSV or XLS format